Goliath Technologies



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ADP
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R.J. Reynolds
 whirlpool

 


What Goliath's Customers are Saying

“Threshold-based alerts allowed us to reduce support tickets by 30%” We tuned alerts and thresholds so we receive notifications in enough time to fix issues before users are impacted. This allows us to reduce support tickets by 30%."

George Buelna
IT Infrastructure Director at Fascet LLC-Hosted Application Service Provider

"By using Goliath Performance Monitor and features like Goliath's real time and Logon Duration Report, we dropped the average XenDesktop 7.6 logon time to 20-40 seconds from 2-5 minutes, much to the delight of our end-users."

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Kaleb Propst 
IT Technician at RHC Holdings

“Working with Goliath Technologies was refreshing. We challenged Goliath to resolve issues related to Citrix, McKesson and Allscripts. They installed their product in one day. In approximately one month, support tickets dropped by 25%.”

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Chad Brisendine
CIO at St. Luke’s Health Network


On-demand IT Troubleshooting & End User Experience Webinars

How to Troubleshoot Citrix & EMR/EHR Issues


A HealthcareIT engineer shows you how to proactively troubleshoot the root cause of performance and end user experience issues that are common with EMR/EHR apps in Citrix environments.

Replace Citrix EdgeSight & Enhance Desktop Director


Learn the process and selection criteria to choose an EdgeSight replacement & Director enhancement for XenApp/XenDesktop 7.6-7.8 that meet the strict technical requirements of Citrix Engineers.

Prevent Citrix Logon Issues & Improve Performance


During this on-demand webinar a Virtualization Engineer shows you how to proactively troubleshoot and fix Citrix XenApp/XenDesktop logon issues and improve the end user experience.

Customer Success Stories


How a Top 5 Global Retailer Proactively Manages the Performance of their Citrix Platinum SDX NetScalers.

How this School Ensures a Positive End User Experience in their XenDesktop 7.6, XenServer, VMware & NVIDIA vGPU Environment

“In approximately one week, support tickets dropped by 25%” – CIO of St. Luke’s University Health Network

Upcoming Webinars

How to Troubleshoot & Fix Root Cause of High Citrix ICA/HDX Latency

Wednesday, May 4th
12:30 pm ET | 9:30 am PT

During this free webinar, a Citrix Virtualization Expert will hold an ICA/HDX latency troubleshooting session. On the webinar you will see how to drill down into ICA/HDX channel metrics, how real-time latency alerting works, and how proactively improve the Citrix XenApp/XenDesktop experience.

How to Proactively Manage the Entire Citrix End User Experience

Thursday, May 5th
12:30 pm ET | 9:30 am PT

A Citrix End User Experience Engineer will lead a technical session to show you how to proactively troubleshoot and fix root cause of performance issues that negatively affect the Citrix end user experience — from Logon Initiation to Logon Process to Session Performance. 

View All Upcoming Webinars

Goliath Blog

How MTM-a Citrix CSP-Meets their SLAs by Proactively Monitoring & Managing the End User Experience with Goliath Technologies

“Goliath Technologies is the only truly proactive end-to-end monitoring and management solution for Citrix. Goliath provides deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that often cause pain for end users: logon initiation, logon duration and…

How a Healthcare IT Team Fixed Print Spooler, Print Driver & Print Mapping Issues Using this Report

If you dislike dealing with complaints related to printing failures and want to proactively remediate them before angry end users blow up your inbox, you're going to love this post.Recently, I was working with a large healthcare system that has over 15 sites, 5,000 end users, and a Citrix XenApp 6.5…




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