“In approximately one week, support tickets dropped by 25%”
Our users were complaining about persistent slowness with Citrix. The Goliath team quickly identified the root cause of several issues and suggested remediation actions. Once we implemented them, our support tickets dropped by 25% in approximately one week.
St. Luke’s University Health Network
“93% Quality of Service Rating”
By using Goliath’s McKesson Performance Monitoring Module, our Internal Quality of Service Rating jumped by 17%, giving us a 93% approval rating.
Val Verde Regional Medical Center
“We selected Goliath over competing products”
We selected Goliath over competing products because they align our EHR applications with our Citrix delivery infrastructure. The proactive nature of Goliath’s technology will allow us to rapidly anticipate, troubleshoot, and remediate performance issues related to Allscripts, Siemens, and T-System.
Chesire Medical Center