Ensure Patient Records Are Always Available

Better patient care requires consistent access to patient records and critical EHR systems, like Epic, that are delivered over a Citrix infrastructure. When end users report issues, 95% of them involve logon initiation, logon duration or session slowness issues; all of which make patient records inaccessible at critical moments.

The Goliath Application Availability Monitor for hospitals using Epic is a proactive early warning system for healthcare IT professionals. It runs automatically and alerts you to access and user issues with Epic and other applications before clinicians or physicians are impacted. You’ll not only get early warning alerts, but objective screenshot evidence documenting the root cause of application access or user issues that pinpoints root cause and speeds troubleshooting and resolution.

This is the only purpose-built software module for hospitals using Epic that confirms application availability by exercising the whole application delivery infrastructure and executing the same sequence that real users take during the logon process. It ensures the availability of Epic applications, Citrix, VMware infrastructure, and networks from one central view to increase productivity and overall uptime.

We are trusted by Epic hospitals like Catholic Health Initiatives and Monroe Clinic to anticipate troubleshoot and resolve end-user experience issues.

Want to see how Goliath Application Availability Monitor helps ensure patient records are always available for hospitals using Epic? Fill out the form to the right to start your free trial.

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