Proving Issues Are Isolated Not Broad with Objective Data
Objective data enables you to demonstrate the unbiased truth about the user experience IT is delivering. In this troubleshooting demo we show you how can identify and prove when issues are isolated to a single user or location, versus when they are impacting the whole organization.
These exclusive metrics are collected, correlated, and visualized in a way that is easy to interpret even without technical expertise.
“Often times we are asked by clients how they are doing with end user experience relative to industry averages or best practices. There really is no easy way to arrive at this answer with current tool sets. However, Goliath accomplishes this using built-in automation and embedded intelligence, so it is very easy – just run a scorecard and you have your answer.”