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Organizations worldwide are choosing Goliath for end user experience monitoring and troubleshooting. What sets Goliath apart?

  • The most detailed Citrix telemetry available – Exclusive
  • The only way to see end user experience scored against industry standards – Exclusive
  • The only way to monitor & troubleshoot ChromeOS devices – Exclusive
  • All monitoring & troubleshooting telemetry in a single console – no context switching
  • Easiest to use monitoring & troubleshooting software available – Just ask Capterra!
  • So much more!

We can show you how Goliath is better. Plus, we’ll replace the licenses you have and even save you 20% OFF their subscription costs.

“Without a doubt, there is no comparison between the level of detail found in Goliath Performance Monitor and other tools.”

George Spiers, Citrix CTP

KLAS & Capterra Badges

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Monitoring & Troubleshooting Software for Citrix & VMware

Powerful, purpose-built end-user experience monitoring and troubleshooting software that enables IT pros to anticipate, troubleshoot, and prevent performance issues regardless of where workloads, applications, or users are located. We proactively alert you to end-user experience issues before they happen, and give you the data to troubleshoot problems quickly if they do occur. Out-of-the-box embedded intelligence and automation means you don’t have to be a troubleshooting expert to provide a phenomenal experience for your end users.

See Why We’re Superior to the Competition:

  • One single-pane-of-glass product
  • Unlimited historical reporting & analytics
  • Embedded intelligence and automation
  • Deep visibility for troubleshooting
  • Purpose-built EHRs modules
Laptop computer showing Goliath Technologies' software

Intelligence & Automation – Little expertise needed!

Goliath’s embedded intelligence and automation takes the guesswork out of how and what to monitor. No scripting necessary. You don’t have to be a VDI, Citrix, or EHR expert to proactively anticipate, troubleshoot, resolve, and prevent performance issues even in the most complex environments.

Goliath will automatically:

  • Discover and deploy to your IT infrastructure
  • Draw a dependency map of your infrastructure – Exclusive
  • Proactively monitor over 250 events, conditions, and failure points
  • Provide intelligent alerts
  • Provide options for automated and real-time remediation
  • Run reports and analytics to objectively document end user experience

Unmatched Visibility for Troubleshooting

Goliath Performance Monitor provides deep and broad visibility that allows you to troubleshoot end-user experience issues with the most comprehensive data available. We provide metrics that others simply cannot.

Everyone looks at individual IT elements and infers whether end-user experience is acceptable. Goliath has changed that paradigm! We start with the end user and inform outwardly looking at how each IT element impacts the end user.

Now, support teams and administrators can quickly identify where in the delivery infrastructure a problem is occurring and what specific factors are contributing to the issue. This means specific root cause is identified faster with greater accuracy, and problems are resolved with minimal impact on end users.

Laptop computer showing a Goliath Technologies data dashboard
Laptop computer showing Goliath Technologies' software

Advanced Reporting and Analytics

Goliath provides the only way to see end user experience objectively scored and benchmarked against industry standards.

  • See what your remote vs in-office user’s experience is.
  • Report on user experience by location or department.
  • You could even benchmark user experience before new technology implementations and track the impact over the course of the deployment.

With 60+ out-of-the-box reports and hundreds of customizable options, IT has never had a better opportunity to take back the subjective narrative and replace it with the unbiased truth.

Self-Healing & Real-Time Remediation

Though Goliath has embedded intelligence and automation, you remain in control as the administrator. You can configure self-healing and advanced remediation options that act quickly to restart servers or services as needed when adverse conditions are detected, or thresholds are exceeded. When real-time remediation actions are required, you can take actions like logging off or disconnecting a user, ending a application, or killing a process.

Whether it is restarting a service, running a PowerShell script, rebooting a server, or real-time remediation, these are proactive and “self-healing” tools that can dramatically decrease time to resolution that don’t always require human intervention.

These are additional differentiator statements should you need them for reference in the future:

  • Deeper telemetry for Citrix ICA/HDX monitoring & troubleshooting
  • Industry-only reporting options
  • End user experience scoring benchmarked against industry best practices
  • Single product with easy licensing
  • All monitoring & troubleshooting telemetry is in a single console – no lite web interface that requires switching to another console for deeper troubleshooting
  • Purpose-built modules for all major EHR vendors
  • Industry-only relationship with Cerner
  • Industry-only partnership with Google to monitor & troubleshoot ChromeOS devices
  • Awarded Best Ease of Use by Gartner Capterra
  • Interactive dependency mapping of Citrix delivery infrastructure
Laptop computer showing a Goliath Technologies data dashboard
“A call comes in and someone says their Google Chromebook isn’t working because the application is slow. We logon to Goliath’s End-User Experience Management software and we can see the Citrix session of the user reporting the issue in real-time. I search for their name and in literally one click I can see anything that might be causing the performance degradation including user behavior, Citrix delivery infrastructure, server layer, end user network connection, and even peripheral devices like printers or USB drives.”

Scott Urofsky – CTO, Systems Solutions Inc.

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