Monitor & Troubleshoot Google Chromebooks
Isolate true root cause of Chromebook performance complaints
Goliath Technologies’ purpose-built software, with embedded intelligence and automation, can help IT professionals monitor Google Chromebooks and troubleshoot end user experience issues.
Read more in this Client Success Story by Citrix Platinum Service Provider, Systems Solution, Inc on how they monitor and troubleshoot Chromebook performance issues for their customers.
We offer a single pane of glass to see all the IT elements that could potentially impact end-user experience, from the Google Chromebook to the user’s WIFI connection, through Citrix and/or VMware Horizon and all supporting infrastructure components. By automatically collecting and correlating key metrics, IT can easily review, isolate, and rapidly troubleshoot Google Chromebook issues while providing documented evidence on root cause for further analysis (see Image 1).
Image 1: This screenshot from Goliath proves a user’s slowness is not due to the Google Chromebook or infrastructure, but instead the home network. The data shows that both ICA and Network Latency are high while connection speed is low, which proves home WIFI is causing slowness.
“When end users complain about performance on Google Chromebook, Goliath’s software helps our IT team to stop finger-pointing at the Chromebook and instead re-directs and documents true root cause as user behavior, internet connection, or an issue with the underlying architecture.”
Customers that trust Goliath include:
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