New Intelligent Agent for Enterprise IT & Service Providers


Goliath’s new Intelligent Agent allows Enterprise IT teams and Service Providers to monitor remote locations without maintaining an external connection and the ability to execute self-healing remediation actions.

Philadelphia, PA–November 17, 2015–Goliath Technologies has just released an Intelligent Agent to solve a security and performance monitoring problem faced by enterprise IT Operations teams and Service Providers offering IaaS, MaaS, DaaS and RIM.

Goliath’s new Intelligent Agent has the industry’s first “master agent” capability. This allows any agent at a remote location to be designated a “master agent” which will then collect metrics from other agent and agentless collectors. If a performance threshold is breached, a connection is established back through the firewall to send alert notifications to the central management console.

“I like the ease of management and master agent capability. I can deploy, manage, and update an agent from the central store without having to reboot the endpoint. And, the master agent can collect data and send alert notifications in secure environments where servers cannot maintain an external connection” said Jacob Rutski, Citrix Engineer.

The Intelligent Agent has also been architected for Enterprise IT teams and service providers who offer IaaS, MaaS, DaaS and RIM to handle inbound agent connections to dynamically increase the number of agent connections while supporting strict security requirements.

Additional key features of the Intelligent Agent include the functionality to execute remediation actions on XenApp Servers, XenDesktop VDI, Citrix Role Servers, Infrastructure VMs and endpoints.

The latest version of Goliath Performance Monitor has the new Intelligent Agent to allow enterprise organizations and service providers to consolidate their monitoring servers and dashboards into a single pane of glass.

About Goliath Technologies

Goliath Technologies provides proactive IT operations software to address the challenges associated with managing a hybrid IT infrastructure. Organizations of all sizes are moving to the Cloud in some form and our products are purpose built to assist in that transition because IT can manage applications, infrastructure and users regardless of where they are located. Customers use our products to monitor, analyze, troubleshoot and report so performance issues can be resolved before end users are impacted. Because, IT infrastructure is moving. IT accountability is not. Customers include Walmart, Facebook, UHS, the VA, ADP, Verizon Wireless and Office Depot.

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