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END-USER EXPERIENCE MONITORING & TROUBLESHOOTING

Industry-leading Citrix and VMWare Horizon end-user experience monitoring and troubleshooting software, with embedded intelligence and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located.

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“Using Goliath is like adding a full-time team of Citrix & VMWare Horizon troubleshooting experts working 24/7/365 to prevent and resolve end-user experience issues.”
Best End User Experience Management Software
end user experience monitoring

Built for troubleshooting

Isolating the root cause has never been this easy

Goliath automatically correlates performance data from various sources across the infrastructure including hypervisors, servers, operating systems, and applications to quickly identify where a problem occurs and isolate root cause. Allowing anyone on your technical team to quickly resolve even the most complicated logon initiation, logon duration, and session performance issues.

  • Deep API Integration & Automatic Correlation
  • Logon Process Drill Down
  • Alert Resolution Instructions
  • Threshold Interpretation Intelligence
  • Unique End User Experience Metrics
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“Citrix gets a bad reputation as being blamed for everything, but the underlying issue rarely has anything to do with Citrix. Goliath provides end-to-end visibility across the entire Citrix delivery infrastructure and enables us to quickly isolate root cause of performance issues.”

Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center

Helping IT be more proactive, productive and effective.

Anticipate

Proactively monitors your environment 24/7/365 to ensure your applications and infrastructure are operational and alerts you before your users are impacted.

Troubleshoot

With end-to-end visibility into end-user behavior, connection point, infrastructure, hypervisor, servers, and applications IT Pros can quickly identify where a problem occurs and what is causing it.

Document

With historical reports, analytics, and objective evidence, IT Pros can implement permanent fix actions and foster data-driven conversations with management, application owners, counterparts in IT, other vendors, and end users.

end-user experience monitoring
Industry-Only Scorecards

Prove your end user experience against industry standards​

Benchmark your end user experience against industry standards with the most advanced Citrix and Horizon End User Experience Scorecards. With over 60 out-of-the-box reports, get complete insights into how your end users experience compares to industry best practices. With objective data, you can now report on to management with definitive proof of end user experience forensics.

  • The report can be scheduled to run or executed on-demand and can be emailed, exported (PDF, CSV), or viewed directly within the Goliath interface.
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Trusted by leading organizations around the world

“We selected Goliath Technologies because their end-user experience monitoring and management supports Cerner and identifies systems degrading before physicians are impacted. We do over 15,000 Cerner application test launches per day. This early warning system coupled with enhanced performance data and analysis puts us in a better position to collaborate with Cerner to resolve issues.”

Mike Nelson, Sr. VP, Strategic Services
Universal Health Services

“Goliath enables our clients to resolve painful reliability issues around Cerner performance on their own that are easy to fix but impossible to find without their technology. And, it is relatively inexpensive, especially compared to the proven positive impact on client satisfaction”

Chris Vernaci, National Vice President
Investor Owned and Emerging Markets at Cerner Corporation

“Citrix gets a bad reputation as being blamed for everything, but the underlying issue rarely has anything to do with Citrix. Goliath provides end-to-end visibility across the entire Citrix delivery infrastructure and enables us to quickly isolate root cause of performance issues, identifying who in IT can help resolve the issue quickly.”

Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center

#1 Choice for Healthcare IT Teams

Purpose-Built Modules for All Major EHR Applications

Proactively troubleshoot and fix end user performance issues and provide uninterrupted access to all major EHR and business-critical applications (Cerner, Epic, Meditech and more). Reduce ongoing performance and end user experience issues with the only software purpose-built to bring together metrics measuring EHR performance, end user experience, and the underlying delivery infrastructure performance.

Healthcare IT professionals can now troubleshoot and resolve issues quickly and effectively. Ensuring that patient records are always available.

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end user experience for healthcare

Partnering with technology leaders to
give you unparalleled visibility into your users experience 

Try Goliath For Free

Experience true end-user experience monitoring and troubleshooting free for 30 days.

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