Universal Health Services, Inc. Selects Goliath Technologies to Proactively Monitor Electronic Health Records Applications
Goliath Technologies’ proactive Citrix end user experience monitoring and management software suite ensures applications will be available for clinicians 24/7/365 at over 25 acute care hospitals.
Philadelphia, PA–October 05, 2016– Goliath Technologies has been selected by Universal Health Services, Inc. (UHS) to provide Proactive Citrix End User Experience Management designed to enable systems administrators to receive advance warning of potential end user experience issues related to their electronic health records applications.
Goliath for XenDesktop Monitoring is deployed on Citrix servers running Cerner applications and will enable healthcare organizations to get near real-time performance metrics, reporting, and analysis on end user experience and application logon times.
“We selected Goliath Technologies because the Citrix end user experience monitoring and management supports Cerner and identifies systems degrading before end user physicians are impacted. We do over 15,000 Cerner application test launches per day. This early warning system coupled with enhanced performance data and analysis puts us in a better position to identify root cause at the hospital location or collaborate with Cerner to resolve issues,” said Mike Nelson, UHS Vice President of Information Services and Business Solutions.
Goliath Application Availability Monitor for Citrix XenDesktop proactively logs on to EHR applications and alerts IT administrators to logon failure or slowness before it is noticed by the end user community. The logon simulator for Citrix XenDesktop can be configured in minutes from any hospital location.
“Our Citrix End User Experience Monitoring and Management Technology for Citrix delivered applications is already deployed in hundreds of hospitals across the US, and has been very well received by both hospitals and partners,” said Thomas Charlton, Chairman and CEO of Goliath Technologies.
Charlton continued, “Our strategy of developing technology that improves the experience of clinicians and healthcare workers when they use major electronic health records applications continues to deliver value to all stakeholders who are ultimately concerned with delivering high quality patient care.”
About Universal Health Services
Universal Health Services, Inc., is one of the nation’s largest hospital companies, operating through its subsidiaries, behavioral health facilities, acute care hospitals, and ambulatory centers throughout the United States, Puerto Rico, the U.S. Virgin Islands, and the United Kingdom.
About Goliath Technologies
Goliath Technologies provides proactive IT operations software for Enterprises, Service Providers and SMB’s to address the challenges associated with managing a hybrid IT infrastructure. Organizations of all sizes are moving to the Cloud in some form and our products are purpose built to assist in that transition because we manage applications, infrastructure and users regardless of where they are located. Customers use our products to monitor, analyze, troubleshoot and report so performance issues can be resolved before end users are impacted. Because, IT infrastructure is moving. IT accountability is not. Customers include Walmart, American Airlines, Bank of America, Viacom, UHS, HCL, CSC, ADP, Verizon Wireless, Voya, and Office Depot.
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