Cerner Performance Monitoring & Troubleshooting2019-01-17T17:21:18+00:00

Ensure Patient Records are Always Available

If clinicians cannot seamlessly access EHR applications like Cerner it directly impacts patient care. Our purpose-built software enables healthcare IT to proactively prevent user experience issues and ensure access to patient critical applications.

Goliath Technologies’ troubleshooting capabilities combined with Cerner’s remote hosting technologies and services, provide healthcare organizations with an end-to-end advanced warning of potential end user experience issues, and objective technical evidence of root cause to prevent future issues. This results in faster detection, identification and resolution of these issues before users, or patients, are impacted.

*Now you can purchase Goliath products directly through Cerner!

Goliath’s software is deployed at the hospital data center, and at user endpoints at different locations. This allows Goliath to offer near real-time performance metrics on the entire virtual desktop delivery infrastructure, while monitoring a clinician’s end user experience at the hospital or other locations.

  • Patient Records Always Available Cerner
  • Topology View Screenshot

* Click above for a screenshot tour of Goliath Performance Monitor for Cerner

Once deployed, the product provides out-of-the-box threshold and condition-based alerts to notify IT professionals if the on-premises Citrix or VMware infrastructure is degrading and end user experience is at risk. This enables IT professionals to resolve the issues before end user clinicians and healthcare workers report them. Historical reports and analysis of root cause allow for permanent fix actions to be put into place to prevent issues from occurring in the future.

Goliath Performance Monitor, used at hospitals with Citrix, VMware and Cerner, offers complete visibility into user experience throughout the on-premises virtual desktop infrastructure. Because of this Goliath can:

  • Deliver better than real-time visibility that solves issues before they impact users.

  • Provide an end-to-end view of end user experience in Cerner and other critical applications.

  • Resolve remaining issues that may occur faster and more efficiently.

  • Obtain actionable intelligence that promotes productive collaboration with Cerner.

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