Get Alerted to Issues Before
Physicians and Healthcare Workers are Impacted

Goliath Performance Monitor is available on the Epic AppOrchard

The Goliath Application Availability Monitor for hospitals using Epic is a proactive early warning system for healthcare IT professionals. It runs automatically and alerts you to access and user issues with Epic and other applications before clincians or physicians are impacted. You’ll not only get early warning alerts, but objective screenshot evidence documenting the root cause of application access or user issues that pinpoints root cause and speeds troubleshooting and resolution.

How it works:  The Goliath Application Availability Monitor Module is the only purpose-built software module for hospitals using Epic that confirms application availability by exercising the whole application delivery infrastructure and executing the same sequence that real users take during the logon process.   It ensures the availability of Epic applications, Citrix, VMware infrastructure, and networks from one central view to increase productivity and overall uptime.

This is fully integrated with the Goliath Performance Monitor for hospitals using Epic, which provides a unified view combining performance metrics for Epic System Pulse, End User Experience, and the underlying Citrix or VMware Horizon virtualization delivery infrastructure. This is the only IT operations software with purpose-built technology to integrate these three data sources to help Healthcare IT proactively anticipate, troubleshoot and prevent end user experience issues.

Slideshow: A Walkthrough of the Goliath Application Availability Monitor for Hospitals using Epic

 

The Goliath Virtual User proactively accesses Epic and other mission-critical applications just like a real user. This provides hard data on what will happen when an actual user, doctor or nurse tries to access important patient records. IT professionals use these detailed metrics and screenshots to identify root cause and troubleshoot issues before real users are impacted..

The Goliath Application Availability Monitor for hospitals using Epic delivers dashboards showing end user experience session logon metrics. You can monitor the entire Cerner application end user logon experience in real-time, from a single screen. You can also review and troubleshoot older sessions as needed. This gives you immediate access to critical performance details that allow you to mitigate logon issues quickly and eliminate end user pain.

Test and simulations are run from any end point where the Goliath Application Availability Monitor is installed to identify local or regional issues that may cause end user issues.  However, these simulations are easily managed and scheduled from one central console.

                  

Goliath Performance Monitor is available on the Epic AppOrchard

If you would like to learn more about the Goliath Application Availability Monitor for Hospitals using Epic, contact us today!

techinfo@goliathtechnologies.com
(855)-465-4284

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