I want to say a huge ‘Thank you!’ to you guys for the resolution action. That fixed it, after weeks of digging around, following the advice of the “experts” at both Citrix and Microsoft. I’m now back in production. Many thanks!
Roger Beard, Director of Information Systems Horizon Food Group, INC.
We have been using Goliath’s products for over 5 years. Years ago, Goliath released support for MEDITECH with their purpose-built monitoring and troubleshooting module. Now, Goliath has added functionality for Windows OS tablets. This makes remaining a customer an easy decision.
My experience with Goliath Technologies goes back several years from my time at UHS. They have the only solution of this kind that combines the ability to preemptively alert us if clinicians will have difficulty when attempting to access Citrix & Cerner. This provides us with an early warning system that is better than real time and is one of the reasons we selected Goliath as a partner.
Justin Monnig, General Manager Crossings Healthcare Solutions