Philadelphia, PA – December 1, 2020 – Goliath Technologies, a leader in proactive end-user monitoring and troubleshooting software for Health IT, announced today that CIOLook, a global business authority for technology executives and entrepreneurs, named Goliath Technologies a Top 10 Innovative Healthcare Company in 2020. Their proven purpose-built technology enables IT to remove end-user experience performance barriers to improve patient care.
Goliath Technologies has become a standard in Health IT, with its technical and business relationships with all four major Electronic Health Record (EHR) providers (Cerner, Epic, MEDITECH, and Allscripts). Health systems can improve clinician experience by leveraging the performance metrics Goliath correlates into a single view from their EHR application, end-user experience, and their Citrix or VMware Horizon delivery infrastructure. IT Pros can then anticipate, troubleshoot, and document end-user experience issues more effectively to improve system performance for their medical staff.
Goliath Technologies has helped many health systems, including Universal Health Services, CommonSpirit Health, Ascension, NorthBay Healthcare, Inspira Health Network, Harnett Health, and Maimonides Medical Center. More healthcare providers are turning to Goliath to meet their clinician’s demand for always available, high-performing digital workspaces, EHR, and telehealth applications.
“We are honored to be named a Top 10 Innovative Healthcare Company in 2020,” said Thomas Charlton, CEO and Chairman, Goliath Technologies. “The COVID-19 crisis and corresponding burden it places on Health IT underscores, even more, the importance of technology that is purpose-built to solve the challenges inherent in supporting largely distributed workforces that are attempting to access critical applications using various devices and connection methods. At Goliath, we have developed technology with embedded intelligence and automation to discover, monitor, and troubleshoot clinician issues without the need for a group of expensive end-user experience IT professionals. Our clients report that the presence of our technology reduces the need for headcount and makes current IT staff more productive.”
What usually requires costly IT resources with very specific knowledge, Goliath accomplishes with software that has embedded intelligence and automation. This is critical because health IT usually has half the budgets and human resources as their enterprise counterparts to support the same number of users. Health systems can easily discover their entire Citrix or VMware Horizon environment and identify what to monitor, the thresholds to set, and then alert when thresholds are exceeded. The software does this for all potential events, conditions, and failure points regarding end-user performance issues when accessing and using their EHR systems along with other business and clinical applications.
“Selecting Goliath Technologies as a Top 10 Innovative Healthcare Company in 2020 was an easy choice,” said Alan Swann, CIOLook. “Goliath has been instrumental in changing the Health IT industry by empowering health systems to shift from reactive to proactive in regards to monitoring and troubleshooting clinician experience, which has made a significant impact on health systems’ performance and most importantly patient care.”
About Goliath Technologies
Goliath Technologies offers end-user experience monitoring and troubleshooting software, with embedded intelligence and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located. By doing so, Goliath helps IT break out of reactive mode, and into proactive mode. Customers include Universal Health Services, Ascension, CommonSpirit, Penn National Insurance, American Airlines, Office Depot, Tech Mahindra, Pacific Life, Xerox, HCL, and others. Learn more about how we empower proactive IT at goliathtechnologies.com.
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