Law Firm With 5,000 Users Troubleshoots Citrix Latency Issues

Law Firm With 5,000 Users Troubleshoots Citrix Latency Issues

Previous Next How We Did It User Story: Law Firm With 5,000 Users Troubleshoots Citrix Latency Issues In this post, the Goliath Support Team shares a story and troubleshooting workflow pertaining to a law firm with over 5,000 users. The law firm leveraged Goliath...
MTM Hits End User Uptime SLAs with Goliath Technologies

MTM Hits End User Uptime SLAs with Goliath Technologies

Previous Next MTM Meets Customer SLAs with Goliath   “Goliath Technologies is the only truly proactive end-to-end monitoring and management solution for Citrix. Goliath provides deep metrics and analysis necessary for organizations to get ahead of issues in the three...
Law Firm Reduces Citrix Support Tickets by 60%

Law Firm Reduces Citrix Support Tickets by 60%

Law Firm Reduces Citrix Support Tickets by 60% “We reduced Citrix ticket escalations by 60%” – Pete Chim, Systems Engineer Infrastructure Citrix XenApp   Challenge A national law firm has attorneys and staff attempting to access Citrix delivered applications from all...
Guest Post: ICA Latency Isn’t Enough

Guest Post: ICA Latency Isn’t Enough

Previous Previous Guest Post: ICA Latency Isn’t Enough This post is republished on our blog with permission from Alexander Ervik Johnsen, Blogger, Senior Solution Architect, Technology Evangelist, Author and Speaker, based in Oslo – Norway. The original post...
Separate Troubleshooting Products from Monitoring Utilities

Separate Troubleshooting Products from Monitoring Utilities

Previous Previous Selecting a Citrix Monitoring Vendor? After doing that often over the last 15 years I Developed These “Litmus Test” Questions To Help If you have a Citrix environment there will come a time when you have to troubleshoot an issue or two– an obvious...