Previous Next Drake University Troubleshoots Citrix, Windows & Mac EUE Issues Learn How Drake University Ensures a Positive End User Experience for their Students by Proactively Troubleshooting Citrix, Windows & Mac OS Issues in their Citrix XenApp /...
Previous Next Client Achievement Story: St. Dominic’s Resolves Citrix Issues before Remote Students Complain To ensure a positive end user experience, St. Dominic’s Priory College utilized proactive Citrix XenDesktop and XenServer performance monitoring to aid in...
Law Firm Reduces Citrix Support Tickets by 60% “We reduced Citrix ticket escalations by 60%” – Pete Chim, Systems Engineer The Challenge: A national law firm has attorneys and staff attempting to access Citrix delivered applications from all over the world. Because...
Previous Previous User Story: Ballard Spahr Uses Goliath to Migrate from Citrix XenApp 6.5 to XenDesktop 7.9 The Business Challenge: Migrating from Citrix XenApp 6.5 to XenDesktop 7.9 Platinum Migrating from one Citrix version to another is complicated enough, but...
Previous Previous Empowering Help Desk Professionals to Proactively Solve End User Problems Originially posted by Danny van Dam Help desk technicians form the front line of support in identifying, troubleshooting, and preventing end user performance issues (and costly...
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