Drake University Drake University Troubleshoots Citrix, Windows, & Mac OS Experience Issues “The initial reasons for selecting Goliath Performance Monitor were the rare combination of purpose-built functionality for monitoring Citrix XenApp and the supporting...
St. Dominic’s Priory College St. Dominic’s Resolves Citrix Issues Before Remote Students Complain with Proactive XenDesktop Troubleshooting To ensure a positive end user experience, St. Dominic’s Priory College utilized proactive Citrix XenDesktop and XenServer...
Law Firm Reduces Citrix Support Tickets by 60% “We reduced Citrix ticket escalations by 60%” – Pete Chim, Systems Engineer Infrastructure Citrix XenApp Challenge A national law firm has attorneys and staff attempting to access Citrix delivered applications from all...
Previous Previous User Story: Ballard Spahr Uses Goliath to Migrate from Citrix XenApp 6.5 to XenDesktop 7.9 The Business Challenge: Migrating from Citrix XenApp 6.5 to XenDesktop 7.9 Platinum Migrating from one Citrix version to another is complicated enough, but...
Previous Previous Empowering Help Desk Professionals to Proactively Solve End User Problems Originially posted by Danny van Dam Help desk technicians form the front line of support in identifying, troubleshooting, and preventing end user performance issues (and costly...
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