Archive for User Story

User Story: Learn How Forthright Constantly Hits 99.9% Uptime SLAs

As an enterprise managed service provider (MSP), Forthright offers SLAs that are unique to each customer. All of which are focused on maintaining uptime and performance at 99.9% while delivering a positive end user experience. They were facing a challenge

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User Story: MTM Meets Customer SLAs with Goliath Technologies

“At MTM, we deploy the Goliath Application Availability Monitor as an advanced troubleshooting tool. GAAM’s automatic screenshots allow us to see a picture of the exact point at which the application launch failed, then ID and resolve the underlying problem

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SLMPD Selects Citrix Enterprise Instead of Citrix Platinum

“We selected Citrix Enterprise & Goliath instead of Citrix Platinum because Goliath gives us far superior Citrix monitoring and management capabilities than the utilities included with Platinum. Goliath and Citrix Enterprise together were much more affordable than Citrix Platinum, and

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User Story: World’s Top 10 Media Company Permanently Resolves EUE Issues Affecting 10,000 Remote Users

Citrix Administrator – “Thanks to Goliath Performance Monitor, and its EventLog Management, we were able to isolate the root cause of an issue that was random but persistent, causing downtime for our developers in India. It was painful to get

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User Story: Drake University Troubleshoots Citrix, Windows & Mac EUE Issues

Learn How Drake University Ensures a Positive End User Experience for their Students by Proactively Troubleshooting Citrix, Windows & Mac OS Issues in their Citrix XenApp / XenDesktop 7.6 Environment

chris-mielke-drake-university-goliath-technologies“The initial reasons for selecting Goliath Performance Monitor were the

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