Archive for User Story

MSPs Leverage the Goliath Application Availability Monitor for Advanced Troubleshooting and Increased Revenue

The Goliath Application Availability Monitor (GAAM) received significant interest from many industries and clients when it was launched in October 2017, but Managed Service Providers such as MTM, HCL, CSC, CDK Global, CloudShape, Dizzion, and others embraced this new technology

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User Story: Memorial Health Reduced Printer Failures by 90%

Memorial Health System Reduced Printer Failures from 100 Per Day to Under 10 in their Citrix-MEDITECH Environment with Goliath XenApp Monitoring

 “Before we had Goliath’s XenApp Monitoring & Troubleshooting MEDITECH module Citrix XenApp 6.5 was very challenging. With Goliath, we

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User Story: Universal Health Services Proactively Resolves End User Experience Issues

UHS

We selected Goliath Technologies because their end user experience monitoring and  management supports Cerner and identifies systems degrading before end user physicians  are impacted. We do over  15,000 Cerner application test launches per day. This early warning    system

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User Story: UHS Resolves a Patient Critical Application Issue in Less Than 30 Minutes

“We received an urgent request from a Chief Nursing Officer at one of our hospitals. She reported that nursing staff were not receiving important patient information from a staffing application. The application vendor couldn’t pinpoint root cause. We called Goliath

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User Story: NorthBay Healthcare Ensures Cerner & Citrix Applications are Always Available

chris-timbers-northbay-goliath-technologies.jpgGoliath Technologies’ End User Experience Monitoring gives us complete visibility into the end user experience from the time they logon to Cerner through their use of the application, in real time, so we stay ahead of performance issues that

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