Archive for User Story

User Story: Ballard Spahr Uses Goliath to Migrate from Citrix XenApp 6.5 to XenDesktop 7.9

The Business Challenge: Migrating from Citrix XenApp 6.5 to XenDesktop 7.9 Platinum

Migrating from one Citrix version to another is complicated enough, but Ballard Spahr also has attorneys and other users who require access to applications from all over the

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User Story: Azure Monitoring for DaaS Provider

The Organization:  Large DaaS Provider with Over 1,000 customers

The Organization’s Infrastructure:  VMware vSphere, Citrix XenDesktop, Azure

The Organization’s Performance Monitoring Products: Goliath for Monitoring Azure & XenDesktop

The Business Challenge: Microsoft Azure Monitoring

This DaaS provider has delivered desktop

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User Story: Proactive Amazon AWS Monitoring & Troubleshooting for a Top 10 Retailer

The Organization:  Top 10 Online Retailer

The Organization’s Infrastructure:  VMware vSphere, Citrix XenDesktop, AWS EC2

The Organization’s Performance Monitoring Products: Goliath for Monitoring AWS


The Business Challenge: AWS

The retail organization discussed in this post faced challenges with the

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User Story: VMware Horizon View DaaS Provider Proactively Confirms Desktop Availability

The Organization:  A VMware Horizon View DaaS Provider

The Organization’s Infrastructure:  VMware vSphere & VMware Horizon

The Organization’s Performance Monitoring Products: Goliath Logon Simulator for VMware Horizon Monitoring


Tech Challenge: Early Warning Before Users Know if VMware Horizon Desktops are

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User Story: Citrix Troubleshooting Assessment Reduces Support Tickets by 25% in 30 days

The Business Challenge: A customer was experiencing persistent Citrix XenApp and XenDesktop performance issues related to printing and the logon process. After trying to troubleshoot the issues on their own, the root cause could not be determined without the

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