Archive for User Story

User Story: Ballard Spahr Reduces Citrix Tickets by 60%

“We reduced Citrix ticket escalations by 60%”

– Pete Chim, Systems Engineer


The Challenge:

Ballard Spahr is a national law firm that has attorneys and staff attempting to access applications from all over the world. Because they use various methods

Read More

User Story: Top 5 Airline Uses Goliath’s AWS Monitoring to Ensure Reservation Applications are Available

The Organization: Top 5 Airline Worldwide

The Infrastructure: Citrix XenDesktop 7.9


The Business Challenge: AWS Monitoring Capabilities to Continually Check Remote Connectivity

The Goliath team received an inquiry from the Citrix engineering group at one of the top airlines in

Read More

User Story: Citrix Troubleshooting – Social Network w/ 1B Users Solves Citrix HDX Latency Issues

The Organization: Social Network with over 1 Billion Users and 50 Global Offices

The Infrastructure: Citrix XenDesktop, Citrix XenApp, VMware vSphere


The Business Challenge: Citrix Troubleshooting to Isolate Root Cause and Reduce End User Complaints

The social network’s

Read More

User Story: Advance Warning Prevents Application Outage Before 40,000 Users are Impacted

 “Last week the Goliath Application Availability Monitor identified that MEDITECH was not available and at 4:30 am ET our IT team received a real-time alert that the main application failed to enumerate which would have impacted 40,000 users if not

Read More

User Story: Troubleshooting Citrix and Cerner Application Availability at UHS

Universal Health Services, Inc. Case Study:
Proactively Ensure Cerner Millennium & Citrix Availability for End Users

“My experience with Goliath Technologies goes back several years from my time at UHS. They have the only solution of this kind that combines

Read More
  • INFORMATION
  • Press Releases
  • Privacy Policy
  • Reports
  • Dashboards
  • Sitemap
  • FOLLOW GOLIATH
Goliath on LinkedIn Goliath on facebook Goliath on Twitter