Health Systems Top 10 U.S. Health System with Over 100 Hospitals and Millions of Patients Nationwide Citrix & Epic Issues Prevented Before Impacting 25,000 Users “Last week we were able to resolve a Citrix XenDesktop issue before end users were impacted. The...
Universal Health Services, Inc. Resolves a Patient Application Issue in Hours not Days or Weeks “We received an urgent request from a Chief Nursing Officer at one of our hospitals. She reported that nursing staff were not receiving important patient information from a...
Universal Health Services Universal Health Services Uses Goliath to Prevent Cerner and VDI Logon Issues “We selected Goliath Technologies because their end user experience monitoring and management supports Cerner and identifies systems degrading before physicians and...
NorthBay Health Prevents Cerner & Citrix Performance Issues from Impacting Clinicians “Goliath Technologies’ End User Experience Monitoring gives us complete visibility into the end-user experience from the time they logon to Cerner through their use of the...
Previous Next How We Did It: Augusta Health IT Resolves MEDITECH and Citrix End User Issues & Improves Patient Care Editor’s note: this post is from Mike Tremel, Sr. Systems Engineer VCP5-DCA at Augusta Health. Mike explains how his Healthcare IT team proactively...
Previous Next User Story: MEDITECH Logon and Session Issues Solved – Support Tickets Drop 35% The Organization: Health Care System The Organization’s Infrastructure: Citrix XenApp 7.16, VMware vSphere, and MEDITECH The Pain: Clinicians complaining about MEDITECH...
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