Philadelphia, PA – November 1, 2021 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software for hybrid cloud environments, announced today that they achieved record revenue and customer growth during the first half of 2021. 

“In spite of the pandemic we had a record year in 2020 and decided to further invest in our products, partnerships, and people so that we could accelerate growth in 2021,” noted Thomas Charlton, Chairman and CEO of Goliath. “As an executive team we agreed to reduce expenses without reducing headcount or compensation for non-executives which allowed us to keep the whole team intact. In addition, we acquired Cloud Oculus to broaden our product portfolio with a new SaaS cloud-based monitoring and troubleshooting offering for AWS, Azure, and Google. As a result, we have experienced sharp growth in license revenue of 90% and 65% growth overall compared to the first half of 2020.”  

“As IT departments continue to evolve and adopt hybrid IT architectures, they are using a combination of technologies from Google Chrome OS, IGEL, VMware, Citrix, AWS, and Azure,” noted John Hinmon, VP of Marketing at Goliath. “These IT professionals are now responsible for applications, data, and end-user experience across multiple environments. With Goliath Technologies they can proactively anticipate, troubleshoot, and prevent end-user experience issues across this hybrid delivery infrastructure.”  

Goliath delivers exceptional value in these complex, hybrid multi-cloud environments by proactively identifying the “true root cause” of performance issues so that our technology partners are not incorrectly identified as the cause of performance issues. The key to Goliath’s value is a combination of embedded intelligence and automation that proactively looks for events, conditions, and failure points in this complicated mesh of technologies and provides IT the telemetry they need to resolve performance issues before they become end-user experience problems. 

Another key component of Goliath’s expansion strategy are equity partnerships. This type of partnership can provide tech entrepreneurs with an alternative to raising venture capital that mitigates risk, capitalizes on joint synergies, reduces dilution, and leaves them in control of their company to focus on product development. “An Equity Partnership allowed me to leverage marketplace opportunities for faster and more sustained growth with less equity dilution than raising capital from other partners,” noted Floyd Roberts, Founder of Breakout Software and a Goliath Equity Partner. 

About Goliath Technologies
Goliath Technologies enhances end-user experience by enabling proactive IT. Our end-user experience management, monitoring, and troubleshooting products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions, IT Pros can deliver a seamless end-user experience regardless of where workloads, applications, or users are located.  

Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, HCL, and others. Learn how we Power Proactive IT at goliathtechnologies.com. 

Philadelphia, PA – October 26, 2021 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software for hybrid cloud environments, announced today that CIO Views, a leading platform on business technology and innovation named Thomas Charlton, Chairman and CEO, one of the top 10 extraordinary CEOs to watch in 2021. Under Charlton’s leadership, Goliath Technologies has become an industry standard in helping IT professionals to prevent end-user experience issues in complex and highly distributed hybrid cloud IT environments. 

Charlton has repeatedly demonstrated his ability as CEO to take high-potential but underperforming organizations and successfully assemble a team to restore them to growth and profitability. His formula for success is to identify large and growing markets and enter them with competitive products. Then, hire highly motivated people, providing them with an organizational framework and culture built on individual merit and equality of opportunity. This encourages team members to embrace their natural drive while supporting them with enhanced training and an educational curriculum focused on skill set development. “People generate the ideas. People take those concepts and turn them into software. People market and sell the products, while others support the customers who purchase. We are in the people business. Our business just happens to be software,” said Charlton. 

Throughout his time with Goliath, Charlton has maintained these concepts as his clear area of focus: in technology, there are no material assets – all you have is your people. Assuming you have the right market and products, if you invest in your people, your company will grow. And the evidence of Thomas’ success goes beyond the companies he has grown, on to the people whose careers he has influenced, leading to their own personal success. “I started as an intern at Goliath, and seven years later, I have been promoted four times, advancing my career to leading our technical support team,” shares Heather McLeod, Lead Support and Implementation Manager at Goliath Technologies. “I am grateful not only for the experience Goliath has offered me, but also for the ongoing professional development which has enabled me to grow both professionally and personally.”  

It’s a people-first mentality – with customers, partners and employees. People are at the heart of any company, and Charlton puts in the genuine effort to know the people he works with, so he can understand their motivations and how he can help them achieve success.  

To learn more about Goliath’s products or career opportunities email techinfo@goliathtechnologies.com.  

About Goliath Technologies 

Goliath Technologies enhances end-user experience by enabling proactive management of hybrid cloud IT environments. Our end-user experience management, monitoring, and troubleshooting products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions, IT Pros can deliver a seamless end-user experience regardless of where workloads, applications, or users are located. Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, HCL, and others. Learn how we Power Proactive IT at goliathtechnologies.com. 

Automatically Collect, Correlate, and Interpret End User Experience Data

IT Pros can now troubleshoot and document remote worker issues on Citrix and VMware Horizon

End-User Experience Scorecard

Benchmark your end user experience against industry standards with Goliath’s new Citrix End User Experience Scorecard.

End-User Productivity Report

See who is using Citrix, when and how with Goliath’s End User Productivity Report.

Features to troubleshoot remote worker issues:

ICA/HDX Performance Degradation Indicators

Goliath helps IT Pros interpret end user experience metrics, clearly indicating in this example if ICA/HDX virtual channels are exceeding industry best practice thresholds. You no longer need to be a Citrix expert to interpret metrics proving the root cause of poor performance.

ICA/HDX Channel Drill Down

View granular data around the ICA/HDX virtual channels for an end user session to prove if poor performance is due to network, home office, or even user behavior such as using audio, video, or 3rd party peripheral devices.

“Connected Via” Column

Filter user sessions to differentiate remote workers from those on-site.

New Report Management

Enhanced report management makes it even easier to share performance metrics with management, other IT teams, vendors, and end users.

New VMware Horizon Reports

See who is using VMware Horizon, when, and how.

Citrix Cloud Connector Module

Goliath’s industry-first Citrix Cloud Connector Module not only the health of the entire Citrix Cloud infrastructure but all Cloud Connectors.

Microsoft Teams Module

Goliath’s proactive monitoring of Microsoft Teams alerts you of performance issues and takes automatic remediation actions before users are impacted.

About Goliath Technologies

Goliath Technologies enhances end user experience by enabling proactive IT. Our end user experience management, monitoring, and troubleshooting products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions, IT Pros can deliver a seamless end user experience regardless of where workloads, applications, or users are located. Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, HCL, and others. 

“When the pandemic hit and remote working surged, most IT Pros had no way to measure and report on remote worker experience,” says Goliath CMO Stacy Leidwinger. “With our new End User Experience Scorecard, IT Pros can now easily measure and compare their employee experience working from home against industry best practices. Now management has access to objective data to determine if performance is degrading and negatively impacting the quality of work.”

As teams continue to work remote, and organizations begin to plan transitions to hybrid working environments, it becomes even more necessary for IT to be able to have complete visibility into end user experience. This is not possible without software that is purpose-built for monitoring, troubleshooting, and documenting end user experience issues.

To learn more or request a demo, email techinfo@goliathtechnologies.com.

About Goliath Technologies

Goliath Technologies enhances end user experience by enabling proactive IT. Our end user experience management, monitoring, and troubleshooting products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions, IT Pros can deliver a seamless end user experience regardless of where workloads, applications, or users are located. Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, HCL, and others. Learn how we Power Proactive IT at goliathtechnologies.com.