Product Review: Goliath Supports MEDITECH 6.0 EMR System

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Product Review: Goliath Supports MEDITECH 6.0 EMR System

Goliath Technologies’ new MEDITECH 6.0 Application Module provides out of the box, real time dashboard monitoring and threshold-based alerting for proactive administration and seamless access

Philadelphia, PA | April 15, 2014

Goliath Technologies, the leading provider of Proactive IT Operations solutions to monitor, analyze, report, and remediate performance issues in today’s complex virtual server, virtual desktop, and hybrid cloud infrastructures, announced today the release of a new support module for MEDITECH’s EMR.

“As a current customer of Goliath Technologies, we were thrilled when they offered to extend their functionality to provide visibility into MEDITECH,” said Bob Clifton, Technical Manager of Information Systems for Harnett Health System. “Goliath’s alerts, performance graphs, and reports give us the capability to identify issues that could prevent access to MEDITECH’s EMR. In addition, we can share the data from the reports with MEDITECH to help resolve or investigate issues.”

Goliath’s Application Module provides out of the box support for MEDITECH through purpose-built monitoring rules, alerts, dashboards, and reports. Users can trend performance and ensure the availability of key role servers in the MEDITECH infrastructure including background job clients, data repository machines, connection machines, transaction servers, and clients. Goliath also provides the ability to both ensure the uptime and remediate any service failures of the ANP Server, MSO, Event Scheduler, MAST, Document Manager, CSFilerserver, Task, and ISB services, so end users can always execute the necessary transactions.

“Goliath helps administrators make better decisions about MEDITECH’s behavior because we now correlate, in a single view, the end user experience as delivered by the virtual server and desktop infrastructure to the performance of MEDITECH role servers.” said Raja Jadeja, Vice President of Technical Operations for Goliath Technologies. “Systems administrators at the hospital can include the data from Goliath reports when they open a support ticket with MEDITECH to hasten remediation.”

“Goliath Technologies offers products that help ease adoption and ensure the utilization of EMR software by mitigating, through proactive management, many of the infrastructure related deployment and ongoing management issues that can cause healthcare professionals difficulty when using EMR applications,” said Thomas Charlton, Chairman and CEO of Goliath Technologies. “When usability issues arise, the application itself is often blamed, but many times the root cause is found in the supporting delivery infrastructure. We provide complimentary visibility to both healthcare IT professionals and MEDITECH so resolution actions are focused on the appropriate delivery element. This significant value will extend to other applications in the coming Quarters with the release of modules for other EMR systems.”

About Goliath Technologies

Goliath Technologies provides proactive systems management software for IT organizations that address the evolving challenges of deploying virtual server and virtual desktop infrastructure whether on premise or in the cloud. Our solutions are purpose built for these emerging platforms and application delivery methods so they are vastly easier to use with greater functionality than alternative legacy products or point solutions. We communicate with existing enterprise frameworks, network centric solutions, and other IT management tools so we complement and extend existing IT investments with our virtual server and virtual desktop specific functionality. Customers include ADP, UHS, VA, Wyndham Hotels, NASA, Thomson Reuters, Overstock.com, MySpace, and Xerox.

About Harnett Health

Harnett Health is a private, not-for-profit healthcare system based in Dunn, N.C. The system is accredited by The Joint Commission and encompasses a network of facilities throughout Harnett and Johnston counties. It has more than 265 credentialed providers. The system includes Betsy Johnson Hospital in Dunn, N.C. with 101 beds and Central Harnett Hospital in Lillington, N.C. with 50 private inpatient rooms. Services offered through Harnett Health include outpatient rehab/wellness centers in Benson, N.C., Dunn, N.C., and Lillington, N.C., and cardiac rehabilitation services, a breast care center, outpatient cardiac testing and a wound care center in Dunn, N.C. The healthcare system has six physician practices: Angier Medical Services, Coats Medical Services, Dunn Medical Services, Lillington Medical Services, Harnett OB/GYN, and Premiere Pediatrics. It also has a Foundation focused on fundraising, providing a personal touch for patients with extraordinary needs, and working to expand access to care for our community.

For more information, visit http://www.harnetthealth.org.

Product Review: Proactive Management of Mobile Devices

Both MonitorIT® and HyperThetical for NetScaler® from Goliath Technologies are now fully ready to support proactive IT management on the go.

Philadelphia, PA | Nov 11,2013

Goliath Technologies, the leading provider of proactive solutions to fully monitor, analyze, report and remediate performance issues in today’s complex hybrid technology environment, announced today that both MonitorIT® and HyperThetical for NetScaler® fully support all major mobile device technologies.

“Users, including those in IT, are demanding access to their applications from any device at any time,” said Raja Jadeja, Vice President of Technical Operations at Goliath Technologies. “As a company we have embraced this fact and delivered critical updates to our solutions which support consumption of both MonitorIT® and HyperThetical for NetScaler® on virtually any desktop or mobile device.”

Both MonitorIT® and HyperThetical for NetScaler® now take proactive management and analysis of hybrid IT systems and applications beyond the office by delivering a seamless user experience on all major smartphones and tablets including iPad®, iPhone®, Windows Phone® and all Android® powered devices. Users can now monitor, analyze, report and remediate system issues on the go. Additionally, both solutions now support a variety of mobile and desktop web browsers including Internet Explorer®, Chrome®, Firefox®, Safari® and Opera®. No matter your mobile platform of choice – you are no longer confined to a narrow set of requirements for making possible the proactive management and analysis of virtual, physical and cloud IT environments.

“Mobile access through a variety of channels is no longer a nice to have but a key feature point for organizations evaluating any type of software,” said Roger Jansson CEO of ARJ Distribution. “The seamless capabilities from desktop to mobile device in MonitorIT and HyperThetical for NetScaler truly deliver a market first in enabling proactive management of modern IT technologies on the go.”

To learn more about Goliath Technologies and download a free trial of their solutions visit https://goliathtechnologies.com.

About Goliath Technologies

Goliath Technologies is all about being proactive. We deliver market-leading proactive systems management and issue remediation software for IT organizations running in today’s hybrid infrastructures. Specifically, Goliath’s solutions address the evolving challenges of managing physical, virtual and cloud infrastructures by allowing IT professionals to monitor, report, analyze and automate fixes for both applications as well as the entire supporting technology stack. Businesses today require solutions with deep functionality and capabilities that are scalable, cost effective and easy to use. Goliath’s solutions fill the gap left in the marketplace between simplistic, cost-effective point solutions and expensive, services-intensive enterprise solutions making deep, functionality rich solutions available to everyone – even those who thought they couldn’t afford it in the past. Headquartered in Philadelphia, PA, with all development located in the United States, our software is used by customers worldwide including ADP, ING Direct, NASA, Thomson Reuters Overstock.com, Myspace, Cox Communications and Sunoco.

Goliath Technologies Press Contact:
Press/Analyst Relations
Goliath Technologies
+1 855-465-4284

Product Review: Goliath for Proactively Monitoring Citrix VDI

MonitorIT® 11 delivers proactive visibility into Citrix XenApp® and XenDesktop® performance with built-in ‘Performance Intelligence’ which immediately identifies key elements to monitor while suggesting performance thresholds and remedation actions based on system best practices.

Philadelphia, PA (PRWEB) August 15, 2013

Goliath Technologies, a provider of proactive solutions to monitor, analyze, report and remediate issues in today’s complex hybrid technology environments, announced today the availability of MonitorIT® 11.

“Our technology is purpose built for virtual desktop environments,” said Raja Jadeja, Vice President of Technical Operations at Goliath Technologies. “MonitorIT® 11 now quickly enables organizations to monitor the leading indicators of performance degradation of many disparate elements in the virtual desktop environment so administrators are able to remediate issues before they impact end users. Our goal is to eliminate ‘end user alerts’ to IT and help them deliver the best virtual application and desktop experiences possible to their end users.”

Goliath Technologies is a Citrix Ready® partner, and has worked with Citrix to verify its solutions to be compatible with Citrix products. MonitorIT® 11 from Goliath Technologies delivers proactive monitoring enhancements for the users of Citrix XenApp® and Citrix XenDesktop®. MonitorIT® now gives greater clarity and understanding to IT professionals tasked with ensuring end-user experiences through VDI, by enabling monitoring and instant correlation of application, user and server side key performance indicators from Citrix XenApp® and XenDesktop®. The enhanced visibility capabilities quickly identifies points of failure, enables quick troubleshooting and delivers proactive remediation and alerting capabilities for the entire virtual environment – dramatically reducing the number of IT helpdesk complaints related to VDI performance.

Additionally, MonitorIT® 11 ships with out of the box ‘Performance Intelligence’ for not only XenApp® and XenDesktop® but the entire supporting physical and virtual infrastructure. Instantly, the solution tells administrators what to monitor and how to monitor with best-practice default sets for performance thresholds and remediation sequences within the VDI environment as well as the supporting infrastructure.

“Organizations deploy Citrix XenDesktop® to enable mobile work-styles, providing access to apps, desktops and data anywhere and on any device. Because of its status as a Citrix Ready partner, our mutual customers can be assured that the proactive monitoring capabilities in MonitorIT complement the management and monitoring tools in XenDesktop and XenApp, allowing IT to have visibility into virtual desktop environments for a consistent user experience,” said Greg Fox, Director, Citrix Ready at Citrix.

Goliath Technologies is hosting a launch webinar for MonitorIT® 11 on August 20 at 2:00 PM ET USA. You can register for this session here: http://bit.ly/16gnoyB .

About Goliath Technologies

Goliath Technologies is all about being proactive. We deliver market-leading proactive systems management and issue remediation software for IT organizations running in today’s hybrid infrastructures. Specifically, Goliath’s solutions address the evolving challenges of managing physical, virtual and cloud infrastructures by allowing IT professionals to monitor, report, analyze and automate fixes for both applications as well as the entire supporting technology stack. Businesses today require solutions with deep functionality and capabilities that are scalable, cost effective and easy to use. Goliath’s solutions fill the gap left in the marketplace between simplistic, cost-effective point solutions and expensive, services-intensive enterprise solutions making deep, functionality rich solutions available to everyone – even those who thought they couldn’t afford it in the past. Headquartered in Philadelphia, PA, with all development located in the United States, our software is used by customers worldwide including ADP, Overstock.com, Alpha Actual, Capital One 360 (ING Direct), NASA, Thomson Reuters, Bemis Manufacturing, Myspace and Sunoco.

Learn more today at https://goliathtechnologies.com/.

Goliath Technologies Press Contact:
Press/Analyst Relations
Goliath Technologies
1-855-GOLIATH

Product Review: Goliath Adds New Features for Citrix XenDesk

MonitorIT® v10.5 launched today adding significant user experience and proactive hybrid system performance analysis capabilities.

Conshohocken, PA | April 24, 2013

Goliath Technologies, the leading provider of powerful, self-service enabled solutions to fully monitor, analyze and remediate issues in today’s complex hybrid technology environments, announced today the general availability of version 10.5 of their MonitorIT® solution.

The new MonitorIT® from Goliath Technologies reaffirms its market-leading position by delivering powerful, data-rich performance dashboards and charts which allow IT professional to better visualize, correlate and monitor key pieces of information from around their hybrid infrastructure – including application level performance. In addition to the newly built analytical capabilities, the user interface and user experience found within the product have been completely revamped so that new and old users alike will find it easier to navigate and get greater value out of the powerful solution, faster.

“With this release, MonitorIT® has reset the bar it created for proactive hybrid infrastructure monitoring,” said Raja Jadeja, Vice President of Technical Operations at Goliath Technologies. “MonitorIT® now more easily enables organizations to access unparalleled capabilities to visualize, correlate, monitor and remediate issues within today’s modern cloud, virtualized and physical IT ecosystems. The demand to bring this functionality to MonitorIT® from our install base has been unparalleled – reaction the new enhancements thus far have been overwhelmingly positive.”

Over the past several months many organizations have taken part in the Goliath Technologies’ design partner program by beta testing and getting early access to releases of the new MonitorIT®. This program gathers critical R&D information from real-world production usage. Suncoast Hospice was one of the organizations taking part in this program.

“We spent countless hours at Suncoast trying to analyze what was happening where within our hybrid environment,” said Jonathan Boyd, Server Administrator at Suncoast Hospice. “By leveraging the power of MonitorIT®, our IT department can sleep soundly without worry because we know that the solution will alert us of any potential issues and automate fix actions when we tell it to. This gives us invaluable piece of mind and lets our organization concentrate on other mission-critical tasks.”

Goliath Technologies invites everyone to attend their ‘What’s New in MonitorIT® v10.5’ launch webinar on May 9th at 2:00 PM ET USA. You can register for this event and learn more at goliathtechnologies.com.

About Goliath Technologies

Goliath Technologies is all about being proactive. We deliver market-leading proactive systems management and issue remediation software for IT organizations running in today’s hybrid infrastructures. Specifically, Goliath’s solutions address the evolving challenges of managing physical, virtual and cloud infrastructures by allowing IT professionals to monitor, report, analyze and automate fixes for both applications as well as the entire supporting technology stack. Businesses today require solutions with deep functionality and capabilities that are scalable, cost effective and easy to use. Goliath’s solutions fill the gap left in the marketplace between simplistic, cost-effective point solutions and expensive, services-intensive enterprise solutions making deep, functionality rich solutions available to everyone – even those who thought they couldn’t afford it in the past. Headquartered in Philadelphia, PA, with all development located in the United States, our software is used by customers worldwide including ADP, ING Direct, NASA, Thomson Reuters and Shell.

Learn more today at https://goliathtechnologies.com/.

Goliath Technologies Press Contact:

Press/Analyst Relations
Goliath Technologies
1-855-GOLIATH

Product Review: Remote Monitoring (RIM) for Cloud Providers

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Product Review: Remote Monitoring for Cloud Providers

New Features Automate Discovery, Deployment and Issue Remediation at Remote Sites

Philadelphia, PA January 09, 2013 – Goliath Technologies announced today that they have enhanced their market leading Citrix monitoring, analysis and reporting product to include new capabilities for service providers that remove the inherently challenging process of onboarding and managing remote sites for remote performance monitoring.

“One of the fastest growing segments of the cloud computing market is the service provider that manages on-premises virtual and physical infrastructure from their central operations center. The overwhelming challenge is one of discovery, deployment and the remediation of any performance degradation”, said Thomas Charlton, Chairman and CEO of Goliath Technologies. He continued, “virtual server and desktop deployments offer great benefits, but there is increased complexity so more SMB IT Departments are turning to Service Providers that have specific expertise. Having already invested in on-premises equipment, these customers aren’t moving their infrastructure to the cloud but rather want specialists to manage certain IT assets for them. In our conversations with service providers that focus on remote monitoring, they speak of challenges bringing remote sites online specifically as it pertains to discovery of IT assets and deployment of monitoring solutions. If implementation is too costly or laborious it becomes a commercial obstacle, but without the full visibility that comes with monitoring of the entire infrastructure SLA’s are difficult to meet or at risk. We have developed a technology that offers automated discovery, deployment of Intelligent Agents and configuration of agentless collectors. Essentially our technology facilitates the onboarding process for service providers and enables remote performance monitoring that is proactive versus reactive.”

MonitorIT delivers a performance monitoring, analysis and reporting solution that monitors both physical and virtual infrastructure from one central console. The product is used by many cloud providers due to the native multi-tenancy, cross hypervisor support, and capability of monitoring physical servers, databases, applications, workstations and network elements. This service provider software requires no programming to deliver this functionality.

“Making the transition from PRTG to MonitorIT was an important strategic decision for DHI. In one product, MonitorIT offers the capability to monitor both VMware and XenServer hypervisors along with the physical infrastructure across VLANs, networks, and remote environments, which enables us to simplify our monitoring architecture.”, said Chris Chandler, Managing Partner of DHI. He continued, “But just as importantly, MonitorIT’s new “master agent” capability allows us to auto discover the virtual servers, physical servers, workstations and network devices at a remote location and then, using the “remote master agent” option, automatically deploy agents and configure agentless collection of each element in our remote customer environment. This has had the impact of simplifying administration, reducing the difficulty of onboarding customers, and improving time to remediation.”

“Our Intelligent Agent has always been the foundation of our remote monitoring capability because the unique architecture allows for easy configuration with low resource utilization. Though we do offer agentless monitoring, customers with stringent SLAs need the deep application and operating system visibility you can only get from an agent. Without an agent you can’t initiate automatic fix actions on the alerting remote server such as executing a script, batch, or other executable to remediate and fix the root cause”, said, Floyd Roberts, Vice President and CTO of the MonitorIT product line. He continued, “what we have done is enable our Intelligent Agent, deployed on a remote server, to discover the other servers, workstations and network devices, and then deploy our Windows Agent to these with a couple of mouse clicks via the MonitorIT central console to easily provide this deep application and operating system monitoring. Managing and deploying agents to remote servers and workstations could not be easier.”

About Goliath Technologies

Goliath Technologies is focused on systems management software for IT organizations that address the evolving challenges of managing physical, virtual and cloud infrastructures. These hybrid environments require solutions that are scalable, cost effective and easy to use. Many legacy technologies are difficult to deploy and expensive to maintain and, as a result, are not well suited for this new paradigm. Inexpensive or free technologies, though easy to deploy and use, lack enterprise functionality and scalability. Both are slow to add features that are required to support physical, virtual and cloud infrastructures. At Goliath, we provide products that fill this gap with the right combination of scalability and functionality at a reasonable cost that embrace the complexities of virtualization and cloud computing. Headquartered in Philadelphia, PA, our software is used by customers worldwide including ADP, ING Direct, MindShift, Thomson Reuters and Shell. Learn more today at https://goliathtechnologies.com/

About DHI Innovations, LLC

Service companies like ours are only as good as the people providing the service. Which is why DHI has assembled a seasoned IT team with the in-depth knowledge, deep experience and broad skill sets needed to meet and exceed the demands of today’s rapidly changing IT-as-a-service environment.

From design, implementation and support of Cloud infrastructure, networks, applications, security protocols and applications for every business environment—from enterprise-wide solutions to small business support—more CIOs and VPs of IT are turning to DHI. So should you. Learn more at http://www.dhinnovations.com/