About Goliath Support Team

The team members collaborated to bring together this blog post by calling on their past Customer Experiences and Expert Knowledge of Citrix Troubleshooting. Beyond writing technical documents this team supports Goliath Customers and provides product feature/function guidance to development.

Recent posts:

User Story: Learn How Forthright Constantly Hits 99.9% Uptime SLAs

As an enterprise managed service provider (MSP), Forthright offers SLAs that are unique to each customer. All of which are focused on maintaining uptime and performance at 99.9% while delivering a positive end user experience. They were facing a challenge

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User Story: MTM Meets Customer SLAs with Goliath Technologies

“At MTM, we deploy the Goliath Application Availability Monitor as an advanced troubleshooting tool. GAAM’s automatic screenshots allow us to see a picture of the exact point at which the application launch failed, then ID and resolve the underlying problem

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SLMPD Selects Citrix Enterprise Instead of Citrix Platinum

“We selected Citrix Enterprise & Goliath instead of Citrix Platinum because Goliath gives us far superior Citrix monitoring and management capabilities than the utilities included with Platinum. Goliath and Citrix Enterprise together were much more affordable than Citrix Platinum, and

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User Story: Drake University Troubleshoots Citrix, Windows & Mac EUE Issues

Learn How Drake University Ensures a Positive End User Experience for their Students by Proactively Troubleshooting Citrix, Windows & Mac OS Issues in their Citrix XenApp / XenDesktop 7.6 Environment

chris-mielke-drake-university-goliath-technologies“The initial reasons for selecting Goliath Performance Monitor were the

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User Story: St. Dominic’s Ensures A Positive User Experience

To ensure a positive end user experience, St. Dominic’s Priory College utilized proactive Citrix XenDesktop and XenServer performance monitoring to aid in rolling out XenDesktop 7.6 and NVIDIA GRID vGPU Cards 

st-dominics-priory-college-goliath-technologies“We evaluated a number of products and we decided

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