About Goliath Support Team

The team members collaborated to bring together this blog post by calling on their past Customer Experiences and Expert Knowledge of Citrix Troubleshooting. Beyond writing technical documents this team supports Goliath Customers and provides product feature/function guidance to development.

Recent posts:

User Story: Drake University Troubleshoots Citrix, Windows & Mac EUE Issues

Learn How Drake University Ensures a Positive End User Experience for their Students by Proactively Troubleshooting Citrix, Windows & Mac OS Issues in their Citrix XenApp / XenDesktop 7.6 Environment

chris-mielke-drake-university-goliath-technologies“The initial reasons for selecting Goliath Performance Monitor were the

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User Story: St. Dominic’s Ensures A Positive User Experience

To ensure a positive end user experience, St. Dominic’s Priory College utilized proactive Citrix XenDesktop and XenServer performance monitoring to aid in rolling out XenDesktop 7.6 and NVIDIA GRID vGPU Cards 

st-dominics-priory-college-goliath-technologies“We evaluated a number of products and we decided

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User Story: Ballard Spahr Reduces Citrix Tickets by 60%

“We reduced Citrix ticket escalations by 60%”

– Pete Chim, Systems Engineer


The Challenge:

Ballard Spahr is a national law firm that has attorneys and staff attempting to access applications from all over the world. Because they use various methods

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User Story: Ballard Spahr Uses Goliath to Migrate from Citrix XenApp 6.5 to XenDesktop 7.9

The Business Challenge: Migrating from Citrix XenApp 6.5 to XenDesktop 7.9 Platinum

Migrating from one Citrix version to another is complicated enough, but Ballard Spahr also has attorneys and other users who require access to applications from all over the

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MSPs Leverage the Goliath Application Availability Monitor for Advanced Troubleshooting and Increased Revenue

The Goliath Application Availability Monitor (GAAM) received significant interest from many industries and clients when it was launched in October 2017, but Managed Service Providers such as MTM, HCL, CSC, CDK Global, CloudShape, Dizzion, and others embraced this new technology

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