Harnett Health Determines Root Cause of Performance Issues

Harnett Health Determines Root Cause of Performance Issues

Harnett Health Harnett Health Uses Goliath Troubleshooting to Determine the True Root Cause of Performance Issues “We were all frustrated at the intermittent disconnects the Rehab Department was experiencing with their tablets used to access MEDITECH with Citrix. We...
Citrix & Epic Issues Prevented Before Impacting 25,000 Users

Citrix & Epic Issues Prevented Before Impacting 25,000 Users

Health Systems Top 10 U.S. Health System with Over 100 Hospitals and Millions of Patients Nationwide Citrix & Epic Issues Prevented Before Impacting 25,000 Users “Last week we were able to resolve a Citrix XenDesktop issue before end users were impacted. The...
UHS Resolves Issue in Less Than 30 Minutes

UHS Resolves Issue in Less Than 30 Minutes

Universal Health Services, Inc. Resolves a Patient Application Issue in Hours not Days or Weeks “We received an urgent request from a Chief Nursing Officer at one of our hospitals. She reported that nursing staff were not receiving important patient information from a...
User Story: Top 25 Law Firm Fixes Citrix with Goliath

User Story: Top 25 Law Firm Fixes Citrix with Goliath

Previous Next User Story: Top 25 Law Firm Fixes Citrix with Goliath Last week, I was working with a top 25, US-based law firm who was deploying Goliath Performance Monitor to track end user experience, and ensure their 50 VMware hosts and 400 Citrix XenApp 7.6 servers...
Marietta Memorial Health Resolves Citrix Print Issues

Marietta Memorial Health Resolves Citrix Print Issues

Marietta Memorial Health Resolves Citrix Print Issues – Tickets down 60% As part of a Goliath Technologies Citrix troubleshooting services project, I was working with Memorial Health System, a non-profit organization with 2 hospitals, 15 outpatient sites and provider...
Nonprofit Healthcare System Isolates “True Root Cause”

Nonprofit Healthcare System Isolates “True Root Cause”

Top 5 Nonprofit Healthcare System Isolates “True Root Cause” Saves Time and Money Infrastructure Citrix XenApp, Citrix XenDesktop, VMware Horizon   Challenge Healthcare IT faces both complexity and urgency when dealing with end user experience issues that impact...